INFORMATION
SHIPPING:
Shipping to Mainland UK only. Shipping can take 2 to 4 weeks
Please Provide your Contact Number and Email address at checkout, so you can be contacted by us to arrange a delivery date suitable for you, and for the couriers to also contact you.
We aim to contact you with 24 hours of purchase to organise a suitable Shipping date. You will then be contacted by the Courier closer to the delivery date to confirm a delivery time.
Shipping Calculated at checkout
RETURNS
We have a 30 day Return Policy. This means you have 30 days, after receiving the Item to request a return.
Buyer, must contact us to request a return. Items sent back to us without first requesting a return will not be accepted.
To start a return, please contact us at
contact@vintagevogueinteriors.co.uk
The Customer is responsible for organising the return of Goods and for paying delivery costs. Once the item is returned, in the same condition, we will confirm receipt and refund the customer .If an item is returned to us damaged, or in an unsuitable condition, buyer is responsible for any loss in value.
In case of a return, the costs of delivery are non-refundable.
Damages and issues
Acting under the Consumer Rights Act 2015, customers may return faulty Goods that are damaged in transportation or the listing on the Site is materially inaccurate, misleading, or misrepresents the Goods. In these cases, the Customer must provide photographic evidence to us or reject the delivery on arrival.
In case of damage in transit for all items, we must be informed. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note that vintage items are not sold as new and are likely to show signs of wear and tear. This is not sufficient grounds for a refund.
You can always contact us for any return question at